Wrong Header by refreshing the page

12 replies · opened Oct 13, 2021

MmassconsOct 13, 2021

When I refresh the page, when I've scrolled down and scroll up again, the transparent header is shown wrong.

SSemicolon WebSTAFFOct 14, 2021

Hello,

We have just checked this out and tried testing this multiple times and it appears to be working fine for us without any issues. Please check the Video: https://drive.google.com/file/d/1pWvV2PUsCW1z5CfET2cAKaIIxJ1UiDiH/view?usp=sharing . It would be great if you can please let us know what Browser/OS you are using, so that we can test and fix this.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

SSemicolon WebSTAFFOct 16, 2021

Hello,

Thanks so much for providing us with more details on this. Please allow us 24-48 hours to get back to you while we are looking into this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

MmassconsOct 18, 2021

Hello,

are there any news regarding this topic?

Regards
Arda

SSemicolon WebSTAFFOct 22, 2021

Hello,

Apologies for the Delays in replying. We are still working on this and will reply you shortly within a few hours. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SSemicolon WebSTAFFOct 22, 2021

Hello,

Consider replacing the js/functions.js File with the updated file attached to this reply and let us know if this fixes the issue.

Let us know if we can help you with anything else or if you find any further issues.

MmassconsOct 22, 2021

Hello,

thanks for the support. I think, it's ok now.
I'll raise a new ticket, when I find anything else.

Regards
Arda

SSemicolon WebSTAFFOct 23, 2021

Hello,

Glad the issue was resolved. Consider using the updated file attached to this reply instead for better compatibility.

Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

MmassconsNov 5, 2021

Hello,

since, I made this implementation the dropdown-menu on mobile is not working.
Could you check?

Regards
Arda

SSemicolon WebSTAFFNov 6, 2021

Hello,

Yes we have already noticed that and provided you with the updated functions.js File in our Last Reply 2 weeks back. Simply update your existing file with the latest file provided and this issue will be automatically resolved.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

MmassconsNov 6, 2021

Hello,

sorry, I didn't see it. It works. Thanks.

SSemicolon WebSTAFFNov 6, 2021

Hello,

No worries at all! Glad that the issue was resolved. :)

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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