Why is my logo blurry?

Question

Hi,This is my first time using it, why are my pictures blurry? Thanks for answering

SemiColonWeb · Accepted Answer

Hello,

Apologies for the delays in replying to your Support Query.

Please provide us with a Live URL so that we can check out the exact issue and provide you with more accurate assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

shihching · Answer

Why didn't you respond? Is it a stupid question? I bought extended support, and it took a long time. What do I need to provide? You can at least reply to one "receive"