2 replies · opened Jun 27, 2017
Hey, I don't know what's wrong here. Every time I post something here the support team never replies anything. I see your reply to other questions that were asked after me. I paid for this man and until you reply something I cannot move forward. This happens to me every time.
Btw, I was talking about this http://support.semicolonweb.com/forums/topic/important-please-check-why-this-isnt-working/
Hello,
We Apologize about the Inconveniences caused but we have replied to your Last Query within 24 Hours. The Standard Support response time is 24 Hours at the moment. Additionally, we do not find any Queries that have been posted after you and answered before you. We always reply to Support Queries in Chronological Order, which we did related to your Query too.
Meanwhile, we have just noticed going through your Account that you have 1 License for Canvas but you are using Canvas on 2 Domains: https://tktya.com/ and http://www.redrop.org/ which is not allowed: https://themeforest.net/licenses/standard .
Do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hello,
We will be waiting for your Reply on this. Thank You!
Meanwhile, let us know if we can help you with anything else or if you find any further issues.
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