Website is white

7 replies · opened Sep 30, 2019

LleobrokateSep 30, 2019

Hello!
When i want to setup op-html5-video-dark.html as my frontpage and copy all css files in the right place, the website is completly whithe.

LleobrokateSep 30, 2019

also after a reload of the template, the video looks like this.

SSemicolon WebSTAFFOct 1, 2019

Hello,

Apologies about the Inconveniences caused!

Please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

Additionally, you can also consider checking out your Browser's Developer Console to detect the issues quickly.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

LleobrokateOct 1, 2019

also the header is not floating :/

SSemicolon WebSTAFFOct 2, 2019

Hello,

We have just checked out your Website and there are many assets on your Page that are missing and returns a 404 error. You can check all these errors on your Browser's Developer Console.

If you are planning to use the One-Page on a root, you will need to change the CSS/JS Linking in the One Page HTML File you are planning to use and remove the ../ Link prefix and change other Links to one-page/ to make sure that the File Linkings are pointing to the Correct File Locations. Also, make sure to upload the one-page Folder to your Web Server as well since it contains the CSS File for the One Page Styling.

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

LleobrokateOct 2, 2019

Hey,
should be fixed by now, but the header is not floating :/

SSemicolon WebSTAFFOct 2, 2019

Hello,

Unfortunately, the Floating Headers are currently not supported on One Page Templates. We will definitely try adding an Update for this in the Next Version of Canvas and send you a Notification once it is available. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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