When downloading a generated package, both Chrome and Edge are showing "virus detected", even with protection turned off. The file is https://canvaspackage.com/generate/downloader-v7/agavric/1712752746/canvas-package.zip. I already spent 2/4 downloads for this week and the file is not saving.
"virus detected"
1 reply · opened Apr 10, 2024
AagavricApr 10, 2024
SSemicolon WebSTAFFApr 29, 2024
Hello,
Apologies for the Inconveniences caused and Thanks for your Patience!
We have checked this out on Chrome/Edge including our servers but we are not getting any alerts regarding this. Thanks for reporting this to us and we will continue checking this with more scrutiny.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
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