Video Sound not working for the error-404-3.html page

Question

Hi, I am using Canvas v6.0 have tried to get the video sound working for this page, I removed the muted tag and when I do so, the page simply loads the explore.png instead of the video. Am I missing something or does sound just not work. My current code is:

SemiColonWeb · Accepted Answer

Hello,

We have just checked this out on Our Files using the following code:


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and the Video appears to be working perfectly fine for us with the Audio. Can you please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

lawebb404 · Answer

How do I provide a live URL? I am working on it on local servers and I am opening the html directly from the unzipped folder to test out different effects.

lawebb404 · Answer

Did you test it on google chrome/firefox?

Semicolon Web · Answer

Hello,

Unfortunately, without Live URLs it would be hard to test the codes and provide you with a proper solution. You can provide us with a Live URL when you upload the Files on the Servers and then assist you with this. Yes, we Test this on Google Chrome/Firefox and Safari and it works fine for us.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.