Video's not showing and captcha not working

2 replies · opened Jan 12, 2024

Ffrederic80Jan 12, 2024

Hi,

two questions:
1/ Video's are not showing when online: https://studiowolf.be/test/tessadvies/nieuws-over-asbestattest.html
If I look at the page offline on my pc in my documents, then the video's are showing in the page.
What could be wrong?


								
									
										[
											
										](#)
									
									
										Video
										
											OVAM: Asbest in verschillende soorten materialen
										
									
								
							

2/ hcaptcha is not working, it keeps thinking: https://studiowolf.be/test/tessadvies/contacteer-asbestdeskundige-tessa.html

/*-------------------------------------------------
	hCaptcha
---------------------------------------------------*/

// Add this only if you use hCaptcha with your Contact Forms
 $hcaptcha_secret = 'ES_11959f2777494f9fac72ea42ba75c80f'; // Your hCaptcha Secret

										
										
									

Thanks in advance for your help!

Kind Regards,
Frederic

Ffrederic80Jan 15, 2024

Hello,

Any ideas how I can solve this issues?
Thanks in advance!

Regards,
Frederic

SSemicolon WebSTAFFJan 16, 2024

Hello,

Thanks for your Patience!

  1. For the Video, make sure that the iFrame is not added inside the `` Tags but directly inside the .entry-image DIV. Additionally, you appear to be using some Cookie Block on your Website which is a 3rd Party Plugin causing the iFrame Videos to not show correctly. Since this is a Customization related issues and not related to the features included with Canvas, you will need to manually fix this. Additionally, we recommend using Cookie examples from here: https://canvastemplate.com/media-embeds.html for proper Cookie Management.

  2. There appears to be some error with the hCaptcha setup on your Website (see image attached). Our Codes appears to be working fine: https://canvastemplate.com/contact-hcaptcha.html .

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Have the same question, or something new?

Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.

Reply on the dashboard