Video one-page don´t working

3 replies · opened Apr 16, 2019

RrorifraApr 16, 2019

Hi,

I can´t active the video in the theme one-page

This is the URL for testing or developer http:// theluppiter . com/ nuevaVersion/

Regards,

SSemicolon WebSTAFFApr 16, 2019

Hello,

We have checked out your Website and your Video Lightbox is not working since you are using the Embed URL which is incorrect. Simply use the direct Youtube URL for your Video: https://www.youtube.com/watch?v=qvOjpq_1pro .

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

RrorifraApr 25, 2019

Hi,

It doesn´t work because it shows error "Se ha producido un error. Vuelve a intentarlo más tarde. (ID de reproducción: hocq-NhGd-nMbPKN) "

Also I´d like the video with auto play

Regards,

SSemicolon WebSTAFFApr 28, 2019

Hello,

As we have mentioned in the previous reply, you will need to use a Proper URL for the Youtube Video Lightbox to work properly. The URL you are using is not supported. Please replace the following URL on your Page:

https://www.youtube.com/embed/qvOjpq_1pro?controls=0&autoplay=1&showinfo=0&modestbranding=1&wmode=opaque&rel=0

with the following:

https://www.youtube.com/watch?v=qvOjpq_1pro

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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