Canvas Support

Video on mobile

✓ Resolved4 replies·opened Sep 16, 2026
M
mschejbalSep 16, 2026

Hi,

I found some messages on similar topic and tried all of them but I can't fully control how the video plays on desktops and it does not play at all on mobile. I settled on the following code:

	<section id="slider" class="slider-element min-vh-100 include-header">
		<div class="slider-inner"> 
			<div class="video-wrap" style="z-index: 1;">
	<video id="slide-video" poster="images/video/logo_splash.gif" preload="auto" controls>
					<source src='images/video/rockaway_bitch.mp4' type='video/mp4' />
					<source src='images/video/rockaway_bitch.webm' type='video/webm' />
				</video>
				</div>
		</div>
	</section>

I hope you could let me know how to fix this problem.

Thank you,
Maciek

S
SemiColonWebSTAFFSep 23, 2026

Hello,

Thanks for reaching out, and apologies for the inconveniences!

To best assist you with the video issue on https://rockawaybitchnyc.com/ , could you please share a few more details so we can pinpoint the cause:

  1. On the mobile devices you tested, is the video showing the poster image only or is the video element completely blank?
  2. Are you testing on actual devices (iPhone/Android) or using browser dev tools to emulate mobile?
  3. Do you want the video to autoplay and loop on mobile or only play when the user taps the controls?

In the meantime, please note that iOS Safari (and most mobile browsers) will not autoplay a video with sound. If your current code uses controls without autoplay muted playsinline, the video may sit at the first frame on mobile until the user interacts with it. Attributes like playsinline and muted are typically required for reliable mobile playback.

Once we have the above info, we will be able to suggest the exact fix for your setup.

Hope this helps.

M
mschejbalSep 24, 2026

Hi,

I sorted out the issue already, thanks for your response.

S
SemiColonWebSTAFFSep 24, 2026

Apologies for the delays in replying.

Please do let us know if we can help you with anything else.

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