2 replies · opened Mar 16, 2018
Hello!
So happy I purchased your product. I really like all the options that were given in this template package.
On the landing page, I choose to place a video in the second position of the slider (slide 2). The video loads on the desktop computer but no on the mobile. Is there some code that needs to be placed so the correct video loads? Here is the link: http://trentonspaces.com/tshome/index.html.
Thank you!
Hello,
Apple and Android do not allow autoplay for HTML5 Videos/Audio to prevent unsolicited usage of Bandwidth (which can be Cellular) on the User’s Mobile Device. They can only be played on their native Video Player.
Here is the Official Reference for Android and Apple: https://developer.apple.com/library/safari/documentation/AudioVideo/Conceptual/Using_HTML5_Audio_Video/Device-SpecificConsiderations/Device-SpecificConsiderations.html .
We are definitely keeping an eye on the Latest Updates by Apple and Android to allow the auto-playing of HTML5 Videos on their respective phones and as soon as they release an Update we will surely make this available. The HTML5 Video on Mobile Devices do not work on any Website.
Do let us know if we can help you with anything else or if you find any other issues with Canvas.
Great! Thank you so much for this information. Very helpful.
Also good to know the releases of the templates have the latest updates for mobile.
Thanks again!
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