7 replies · opened Nov 1, 2016
Hi
The video on our website used to load in full screen mode, for some reason it has stopped loading in full screen. 100% width but about 80% height. If you resize the browser (used 4 different browsers and all have the same effect) the video expands to 100%. Searched the forum but couldn't locate a solution.
Site: hadf.com.au.
Thanks for your help.
Hello,
We have just checked out your Website but could not find out the Exact Issue with the Code as the Full Screen Functionality appears to be generating no error and works fine when you resize your Browser as you will see that the Slider Height adjusts to Full Screen when resizing the Browser. Please consider adding the following JS Code at the bottom of the Page just after the js/functions.js JS File Linking:
jQuery(window).load( function(){
setTimeout( function(){
SEMICOLON.initialize.fullScreen();
}, 400);
});
This will Definitely fix this issue.
Let us know if we can help you with anything else or if you find any further issues.
Hi and thanks for the reply. Add the script as suggested but now it has a black bar the bottom, so the page loads then the script hits and a black bar then appears at the bottom of the video, if you resize then the video works in full screen. Left the script in place so you can see.
Any other suggestions?
Changed to unresolved.
Hello,
Please consider using the following code:
jQuery(window).load( function(){
setTimeout( function(){
SEMICOLON.initialize.fullScreen();
SEMICOLON.widget.html5Video();
}, 400);
});
This should definitely work fine.
Let us know if we can help you with anything else or if you find any further issues.
Hi Thanks for the update. It sort of works it's a lot better than what it was but there is still a bar at the bottom, although it is a lot smaller than before. At a loss as to how this happened as it was all working perfectly before. Anyway thanks again and if you come up a complete fix please let me know.
Hello,
We once again apologize about the Inconveniences caused! Actually, we are also not able to understand why this happens as all the Codes appear to be fine and there are no errors or JS Conflicts on the Page which might cause this issue. But we are still investigating this and will get back to you with a Proper Solution for this once we are sure of the Exact Issue. Thank You so much for your Continued Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Fantastic, thanks for all your help so far and good luck with finding the issue. Have a great day.
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