Canvas Support

Video embed not working on iphones

1 reply · opened Dec 20, 2022

RrookapsDec 20, 2022

I am using the bike rental template with the youtube video embed. The embed works beautifully on most devices, but will not work on iphone. help.
<div class="card border-0 mx-auto rounded ytb-card" style="box-shadow: 0 32px 46px 2px rgba(0,0,0,0.12);">
<div id="ytb-video" class="yt-bg-player card-img-top rounded-top" data-mute="false" data-quality="hd1080" data-volume="80" data-autoplay="false" data-container="self" data-video="https://youtu.be/a1aJV6XG1zo">
<div class="ytb-poster rounded-top" style="background: url('images/bike_poster_ol.jpg') center center / cover; position: absolute; left: 0; top: 0; width: 100%; height: 100%;">
</div>

SSemicolon WebSTAFFDec 25, 2022

Hello,

Thanks for your Patience!

We have checked this out and this appears to be an issue with the Youtube BG Plugin. We recommend using a Placeholder Image for Mobile Devices while we are working on fixing this issue. We will send you a notification once a fix is available for this issue. Apologies for the Inconveniences caused!

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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