Version 6 GDPR Banner Displays even after accepting terms and saving preferences

1 reply · opened Jun 10, 2020

OOnly1BruceCJun 10, 2020

Hi,

I'm trying my luck on converting (rewriting) a version 5 website to version 6.

You've changed the GDPR notice since I last used it and how it works.
I'm having a problem getting it to work correctly.

I can't get the warning banner to go away, even though I have visited the website, agreed to the terms, and even saved my preferences.
Every time I land on the page, it displays.

My understanding is that the notice should go away for some period of time after I accept it and come back after an extended period of time (1 year).
I can't find any documentation on how this works.

You can find the website here http://bdc-root.com/Canvas-Template/

SSemicolon WebSTAFFJun 10, 2020

Hello,

Simply remove the data-persistent="true" Attribute from the .gdpr-settings Element.

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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