Canvas Support

Various problems with iPhone, and macintosh

1 reply · opened Feb 23, 2017

GgraphocedFeb 23, 2017

Hello

I am working on a site made with Canvas and here are the different problems I can see :

1- with Firefox and MacOS Sierra V 10.12.2
-when we scroll down and then scroll up, the image is shaking a little bit (every page except the first one. Here is the link :
http://www.trojani.fr/latitude/index1.html )
-the logo is smaller than other pages

2- with Safari and MacOS Sierra V10.12.2 and with iPhone, iOS 10.2.1

do you have any idea ?
the site is far from being finished but I need to know if I can make it work fine

regards

Cédric Trojani

PS : I don't know if I need to paste here my transaction number or something to proove I've bought a licence for Canvas. thanks

SSemicolon WebSTAFFMar 10, 2017

Hello,

We have checked out your Website:

  1. Can you please let us know the Version of the Browser you are using so that we can investigate further. Additionally, it would be great if you can please provide us with a Screencast so that we can understand the exact nature of the issue you are facing and work on fixing this for you. Thanks for your Patience.

  2. There appears to be no issues on this Page and also the Load of the Page is pretty decent: https://tools.pingdom.com/#!/d8P7t7/http://www.trojani.fr/latitude/index-references.html which should not cause any issues. Can you please consider testing your Website on some other iPhone to see if there is still an issue, as it appears to be working on our iPhone 6s. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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