Using canvas template in the IE

5 replies · opened Jan 13, 2021

RrizquhamaulidaJan 13, 2021

Dear Canvas support,
How to make the canvas template support to using in the Internet Explorer ? because when my website (using canvas template) when running in IE, some of component cant support to load and display.

Thankyou.

Warm regards,
Rizquha

SSemicolon WebSTAFFJan 13, 2021

Hello,

Apologies for the Inconveniences caused!

Please let us know which Components are you facing issues with so that we can assist your further. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

RrizquhamaulidaJan 25, 2021

Dear Canvas Support,

This is an example of a component that is not supported in IE.

Thankyou.

Warm Regards,
Rizquha Maulida

SSemicolon WebSTAFFJan 25, 2021

Hello,

Apologies for the Inconvenience!

We have still got any example in your reply. Would you please consider adding the Example again? Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

RrizquhamaulidaJan 26, 2021

Dear Canvas Support,

This is an example of a component that is not supported in IE. When I'm display this component in the others browser it works fine.

Thankyou

SSemicolon WebSTAFFJan 26, 2021

Hello,

Thanks for your Continued Patience.

It would be great if you can please consider providing us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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