Hi there,
I have copy-pasted your subscribe-widget into my website and added my API Key & List ID to the 2include/subscribe.php" file. Users who subscribe to the newsletter are correctly being entered into the correct Mailchimp list, but they DO NOT GET the obligatory Double Opt-In email from Mailchimp. I can confirm that I have enabled the "Double opt-in" feature in Mailchimp's Form settings. According to the GDPR, this is not legal in the EU, so I would really appreciate your help. What is also strange: Normally, I used to get an email from Mailchimp whenever a new newsletter subscriber has signed up, but I don't get this email anymore either. Is it possible that there is some conflict (e.g. because I'm also using a contact form on the page)?
Thank you a million in advance for your support and kind regards,
Ted
URGENT: Mailchimp's Double Opt-In is enabled, but not working
3 replies · opened Oct 27, 2018
Hello,
Thanks for your Patience!
We are using the Official API for the Mailchimp and the Codes we are using does not modify the Double Opt-In for the List in any way. Unfortunately, Double Opt-In is not available for Custom Forms that uses the API. So consider find the following code in the include/subscribe.php File:
'status' => 'subscribed'and replace it with:
'status' => 'pending'This should fix the issue. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Absolutely fantastic - you're the best, seriously! Thanks a million for your continued, lightning-fast and gorgeous support!
Hello,
Really Glad that your issues were resolved. Thanks for the Kind Words! :)
Do let us know if we can help you with anything else or if you find any further issues with Canvas.
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