Canvas Support

Update Included Revolution Slider jQuerry Plugin

12 replies · opened Sep 15, 2021

Ttechmaster9000Sep 15, 2021

i purchased the Canvas HTML5 Theme and it came with the Revolution Slider Plugin. I would like to activate the standalone slider pluggin however I do not have a rs code. It says If I purchsed a bundled version that I do not have to activate it, however The Slider I want to use is "rs-demo-premium-reveal" and that add-on template is not available to import along with many others. Your Add says more than 100 rs templates to choose from. I only have V4.x with(19) templates and v5.x with (41) templates.

May I get the updated/current Slider Revolution Responsive jQuery Plugin? The RS Plugin version that is included with Canvas is no longer available on your site.

Item ID:
9228123

Item Purchase Code:
60fd601c-37da-43e6-a5d6-160c96e748d7

Purchase Date:
2021-09-14 12:09:35 UTC

Thanks,
Nick

SSemicolon WebSTAFFSep 16, 2021

Hello,

Thanks so much for the Purchase! :)

Unfortunately, this is not supported with Bundled Plugins as the License is different. The Plugin Authors do not allow distributing the Premium Templates or their ZIP Exports for the Templates as this is out of License. If you need to import the Templates directly to the Visual Editor, then you will need to Purchase the License from the Plugin Author. Here is a detailed explanation: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins#what . Currently, you can customize the Slider only manually editing the codes using the rs-demo-*.html Templates in the Package/HTML Folder.

If you are looking for a Specific Template, we can definitely provide you with 1-2 Templates for Import but not all of them as it is not allowed. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Ttechmaster9000Sep 21, 2021

Ok, Thanks for getting back so quickly. I understand however you should tweak your marketing information within Canvas as it litteraly says you get access to all the revolutiuon slider themes, over 100 specifically. This is misleading IMO... If I was not a programmer I would be pretty upset that I now have to buy another module or whatver. Food for thought.

I'll take you up on that offer... if I could get the “rs-demo-premium-reveal" template to import into VE, I will be a happy camper as it will save me alot of time and I can focus on the site development and not re-creating that specific template. My client will be using the VE so it's important to me.

Also is there anywhere I can find detailed instructions on each RevoSlider template editing manually? There are so many well written plugins / css sheets and dependancies to make them all work however looking though all the code is mind boggling when trying to change a simple design asset without the editor. It's basically try this and see what happends, Nope that didnt work, ok maybe I need to change this line of code... You readme? Most of the elements I know can be changed on the fly and very easily IF you know where to look for them.

I hope somthing like this exists.

Regards,
Nick

I would appreciate that.

SSemicolon WebSTAFFSep 21, 2021

Hello,

Thanks for your Patience!

We understand but we do include 100+ Templates with Canvas which are not even available with the Original Plugin: http://themes.semicolonweb.com/html/canvas/rs-demos.html . But these are not available with the Visual Editor due to Licensing Restrictions.

We have attached the RS Premium Reveal File for you in this reply. We can provide you with 2 more Export Files if you need them in the future. Just let us know. Apologies, but due to Licensing Restrictions we can't include all of them. We would be more than Happy to include them because Customer Satisfaction is ur Top Priority but in this case we can't do much.

There are currently no Template Specific Documentation available but you can consider checking out the Official Revolution Slider Documentations: https://www.themepunch.com/revsliderjquery-doc/slider-revolution-jquery-5-x-documentation/ and all the Settings used are listed there. If you need any specific help we can definitely assist you.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Ttechmaster9000Sep 22, 2021

So how do I use the 100+ templates if i cannot download or edit them? If i have to use WP then can I use a generic WP database just for staging RS content and somehow easily export it for use within HTML5?

also did the add-on-36 you provided include the particle effects as in the demo? If so i must be doing somthing wrong. I was looking for the demo as is.

Thank you so much for your help. One other thing, do you know any resorces, and good ones for development purposes.

Nick

SSemicolon WebSTAFFSep 22, 2021

Hello,

The 100+ RS Templates are provided as an extension of the Revolution Slider jQuery Plugin but not the Visual Editor importable files. So they must be edited using a Text Editor.

The Particle Effect is provided as a Premium Add-on and only the Users with a License Key can use them. However, we are attaching the Add-On Folder for you. You can simply add the plugins Folder which already contains the Add-On to the main Visual Editor directory.

There are many resources available nowadays and great ones. You can consider checking out https://www.freecodecamp.org/ (https://www.youtube.com/channel/UC8butISFwT-Wl7EV0hUK0BQ) they have great tutorials available.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Ttechmaster9000Sep 22, 2021

How can I get a license for the Premium Add-on - Revolution Slider jQuery Plugin?

Thanks

Ttechmaster9000Sep 24, 2021

Hold up... So why are you selling it as a new hot product? Can I get a reund? I don't think I can sell this myself if a novice user cannot get support. This is all wrong. Do you have an alternative product that is supported and moving forward?

Thanks,
Nick

SSemicolon WebSTAFFSep 24, 2021

Hello,

New hot Product? We are not sure what you mean by this.

Revolution Slider and Visual Editor are bundled with Canvas and Canvas is the Main Product. Canvas will work with or without the Revolution Slider Plugin or Editors. The Visual Editor Plugin was removed by the Plugin Authors just recently while it was bundled with Canvas since the past 5 Years and we constantly updated it as and when the updates were released by the Plugin Developers.

Also, you have purchased Canvas and not the Visual Editor Plugin and we do provide Support for the RS Slider Demos included with Canvas should you face any issues (except the Core Plugin files).

Please check out the Bundled Plugins details here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins#what and Customer Refund Policy: https://themeforest.net/page/customer_refund_policy . More more Clarity, you can consider contacting Envato Support directly: https://help.market.envato.com/hc/en-us/requests/new .

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Ttechmaster9000Sep 25, 2021

Please see the attachment, Im just looking for a fully supported RS pluggin, with a visual editor. Do you have anything similar to RS that I can use for easy layout. I bought this cause your ad said it had everything, then I find out that its not even for sale anymore. You can't expect none technical folks to dig around css, js, plugin scripts trying to make changes. lol

Thanks,
Nick

Ttechmaster9000Sep 25, 2021

but the slider plugin comes with the canvas theme and the visual editor??? Its a bundle. Am i wrong? I guess im spending all my dev time arguing with you.just forget it, ill work with another product. I have to get somthing done. thanks.

SSemicolon WebSTAFFSep 25, 2021

Hello,

We understand your concerns but this is a restriction put by the Plugin Developers and not us. We provide everything that is listed in the Item Description. 140+ Templates that are available in the Package/HTML Template with name: rs-demo-*.html . Both the Revolution Slider and Revolution Slider Visual Editor Plugins. All of them work but Bundled Plugin conditions apply which is not just with Canvas, but with all the Templates available on the Market. In WordPress Themes, with the bundled Revolution Slider Plugin, you wont be able to get even one Premium Template. The Visual Editor is provided only to create Custom Sliders easily. That is all.

The Revolution Slider Plugin is still Fully Supported but the Visual Editor has recently been removed by the Plugin Developers which we do not have any control on. Meanwhile, Documentations are available for both of them so they are enough to work your way with the Sliders. We still include Visual Editor with Canvas because our users still find it useful to create their custom sliders. Also, Canvas is an HTML/CSS Template, so technical knowledge is required to Edit the Codes.

As mentioned, we recommend you contact Envato Market for complete clarity as there is nothing we can do about this.

Thanks for Understanding.

Let us know if we can help you with anything else or if you find any further issues.

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