Canvas Support

Uncaught TypeError: Cannot read property 'nodeName' of null

6 replies · opened May 25, 2021

MMaximM777May 25, 2021

Hi!
Everything fine on my computer! But the same files does not work on the server.
Can you help me with this problem?

MMaximM777May 25, 2021

OPERA - OK
CROME - ;(

MMaximM777May 25, 2021

OPERA

SSemicolon WebSTAFFMay 26, 2021

Hello,

Well actually the issue appears to be on your Browser (see image attached) as it appears to be zoomed in which causing the Website to be displayed as responsive. Make sure it is at 100%.

Additionally, we can see many HTML Validation Errors on your Website: https://validator.w3.org/nu/?doc=https%3A%2F%2Fxn----7sbahkcy7dprk.xn--p1ai%2Findex.html . Make sure that you fix the errors particularly related to Duplicate IDs and Unclosed HTML Tags. This will ensure that there are no unexpected issues.

Regarding the JS Error you have mentioned, we do not see any error on Our System (see attached). So this error could be related to an Add on in your Browser? Can you please provide us with a Screenshot of your Console? Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

MMaximM777May 26, 2021

!Well actually the issue appears to be on your Browser (see image attached) as it appears to be zoomed in which causing the Website to be displayed as responsive. Make sure it is at 100%.!
I'm shocked!
For two days I can not find what the problem is. Thank you so much!

Screen Shot 2021-05-26 at 2.15.49 PM.png


			

				
					
						
							
								
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SSemicolon WebSTAFFMay 26, 2021

Hello,

Very Happy to Help! :)

Do let us know if you are facing any further issues.

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