4 replies · opened Jul 5, 2018
Hi
I have been debugging https://www.redhousebarn.co.uk/
It appears that the ssl validates ok on https://www.redhousebarn.co.uk/ but the twitter feed is disabled in footer
In contrast view https://www.redhousebarn.co.uk/weddings/ - twitter feed on but no ssl
This is URGENT so please resolves ASAP!
hi - i really need an answer today on this
Hello,
Please allow our Support Team 18-24 Hours to respond to your Support Query.
The issue you are facing is because your Website is not up to date with the Latest version of Canvas. Please update to the Latest Version to ensure up-to-date compatibility with the Latest Web Standards. To fix your current issue, update the sm_format_twitter Function Block in the js/plugins.js File with the Latest Version.
This will definitely work fine. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
that's got it thanks!
any idea why my preloaders aren't working now?
Hello,
There appears to be a Version Mismatch with your Files. Not all the Files on your Website have been updated properly. Please make sure that all the Files have been updated to their Latest Version according to the Documentation > Changelog Section.
This will automatically fix the issue. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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