Transfer access to support to co-worker

1 reply · opened Mar 19, 2017

HhankheroMar 19, 2017

Hello, I control the credit-card and bought renewed support, but I want someone else to be able to access the support forum and ask questions. But it seems only linked to my Envato account and I don't want to give away saved creditcards etc.

Is that possible? This must be relevant for any company with more than one employee...

Thanks for the good work, regards Henrik

SSemicolon WebSTAFFMar 26, 2017

Hello,

We totally understand but unfortunately this is currently not supported since Envato APIs does not work in this way and Our Support Forums are integrated completely with the Envato APIs. We will surely try finding an alternate solution for this.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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