HI,
The video background can't be full page.
http://www.gamechangesolar.com/tracker.html
And I think the contact form sometimes doesesn't work as well.
Best,
Solar
13 replies · opened Apr 14, 2016
HI,
The video background can't be full page.
http://www.gamechangesolar.com/tracker.html
And I think the contact form sometimes doesesn't work as well.
Best,
Solar
http://www.gamechangesolar.com/trackertesting.html
This is the testing link.
Please someone help, the contact form will tell the information is sent, but we are receiving anything.
Hello,
Thank You so much for Reporting this to us. This appears to be a Bug and we are working on this Issue at the moment and will reply you with Solution shortly. Thanks for your Patience.
Can you please check if the Emails are being delivered to your SPAM Folder?
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hi,
I don't think we are getting any emails from the form. Please let me know,
And how's going with the video background ?
Best,
Ke
Hello again,
Please let me know if there is any solution for the bugs and my contact form.
Hello,
We have tried testing your Video on our Demos and everything works fine for us and the Video is getting resized properly.
So we checked out your Website again and tried to Validate the HTML Codes: https://validator.w3.org/nu/?doc=http%3A%2F%2Fwww.gamechangesolar.com%2Ftrackertesting.html and found many unclosed HTML Tags on the Page which is the best possible reason why the Video is not resizing properly. Please fix the unclosed HTML Tags issue on your Page and this issue will be automatically solved.
Regarding the Contact Form issue, it seems that the PHP mail() Function is blocked on your Server which is why the Email is not being sent. Please contact your Web Hosting Provider regarding this issue and they will definitely solve this up for you. If they do not allow this, you will need to use SMTP for your Form Emails. Full setup instructions for SMTP can be found in the Documentation > Widgets > Contact Forms Section.
This will definitely work fine. Let us know if we can help you with anything else or if you find any further issues.
I think everything works fine with my hosting provider, and I even tried with another email address. Still not receiving any emails.
Hello,
We use PHPMailer: https://github.com/PHPMailer/PHPMailer which is one of the Most Popular PHP Mailing Frameworks for sending Form Responses. Your Web Server should either support PHP mail() Function or SMTP Functionality to be able to Send Emails. According to your Issue, it seems that the PHP mail() function is not working as it should, so please consider setting up SMTP to send Emails which will definitely solve this issue.
Let us know if we can help you with anything else or if you find any further issues.
I did,
and I am getting this message when I try to testing the form.
'
not found in /home/gamechange2016/public_html/include/phpmailer/class.phpmailer.php on line 1443
Fatal error: Class 'SMTP' not found in /home/gamechange2016/public_html/include/phpmailer/class.phpmailer.php on line 1443
I checked line 1443 , what I can change >?
http://www.gamechangesolar.com/career
The job application form doesn't work. It loads forever.
Hello,
Please use the Latest Version of the include/sendemail.php and the updated include/phpmailer Folder as this will ensure Best Compatibility with SMTP.
Find the action="include/form-jobs.php" code on this Page and replace it with: action="include/jobs.php" . Also make sure that you update the include/jobs.php File to the Latest Version.
This should fix your issue. Let us know if we can help you with anything else or if you find any further issues.
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