the main menu and logo

3 replies · opened Mar 28, 2022

NnegintMar 28, 2022

Hello,

We are tryin to use this demo-hosting.html - the font in the header and logo should be white but they are black.... unless i refresh or scroll down/up.

please advise
Thanks

SSemicolon WebSTAFFMar 28, 2022

Hello,

We have just checked this and it appears to be working as expected. We have attached a Video for the same. Can you please let us know which Browser/OS you are using so that we can perform more checks? Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

NnegintMar 29, 2022

Hi,

We're using Chrome 99.0.4844.84 on both Win10 and Win11. This is an intermittent problem. Sometimes after reload the logo and menu items are black and sometimes they are white. I'm attaching a video of the issue as well. The video was taken with no extensions running. Multiple reloads - sometimes its white and sometimes its black. Please let us know if you need any more information.

2mb isn't much... going to try and shrink the video down.

Ok here's a link to the video: https://drive.google.com/file/d/1i2y_pg-02N8O1OYZGMPzT64ilVeITboi/view?usp=sharing

SSemicolon WebSTAFFMar 30, 2022

Hello,

Thanks for your Patience and Apologies for the Inconveniences caused!

We have checked this out and we can see this error as well sometimes. We are looking into this more deeply and will get back to you with a solution within the next 24 hours. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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