Template has issues on iPhone

4 replies · opened Sep 15, 2020

AashaankSep 15, 2020

Hi,

I downloaded this particular template as I wanted not to do anything but just reword, redesign and release.

However, I can see an issue with pricing. It has a bug on iPhones. (I have tried it on iPhone X).

To replicate:
Go to: https://asiapacifictennis.com
Scroll down to Pricing

You will see the issue. It works flawlessly when you reduce your browser size on a computer but not on the phone. This is a bug

SSemicolon WebSTAFFSep 15, 2020

Hello,

Apologies about the Inconveniences caused! We confirm this bug.

We are working on an Update to fix this issue and will release this shortly within a few hours. You will receive an Email Notification once this Update is available. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

AashaankSep 16, 2020

It fixed that issue but it also introduced another one.

See attached. The top part of the site is hidden under the tab bar in Safari.

I'm on Version 13.1 (13609.1.20.111.8) if it helps.

Assuming this is an easy fix.

AashaankSep 17, 2020

Also, the Hamburger icon doesn't show any dropdowns.
This also is broken

SSemicolon WebSTAFFSep 17, 2020

Hello,

We have just checked this out for you and it appears to be working fine for us on Both Safari and Mobile Devices. Please check the Attachments.

This could be an issue with your Browser Cache. Consider clearing your Browser Cache and this should automatically fix the issue.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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