Target bookmark not working in iframe on mobile

3 replies · opened Sep 14, 2016

MmerlingothSep 14, 2016

Hello,

When I try to link to a particular div id bookmark using an # in a hyperlink, on mobile, in an iframe, the page gets loaded, but the page doesn't open to the actual bookmark part.

SSemicolon WebSTAFFSep 16, 2016

Hello,

Can you please provide us with a Live URL so that we can check out the exact issue and provide you with a more accurate solution for this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

MmerlingothSep 16, 2016

Yes,

http://www.vjmanzo.com/vj/bio.html

In the final text block of the main middle section, the word "teach" should open in an iframe and to a specific target. This happens correctly on a desktop but not on my iPhone (latest iOS).

SSemicolon WebSTAFFSep 19, 2016

Hello,

We have tried checking this out for you but unfortunately this is currently not supported for Long Websites but only for Content that are Smaller in content or Videos. Additionally, using iFrames for Long Websites is not recommended for Mobile/Devices Devices since it degrades the User Experience and the scroll smoothness of the Websites. Consider using a Inline Modal with short content instead to show the Information to your Users as it will be a much more enjoyable experience for the Users.

Hope this Helps. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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