Swiper-Slider not working

4 replies · opened Jun 28, 2021

TtautraJun 28, 2021

Hi, I have a problem with the swiper-slider. This only with google chrome on small screens. Edge, Firefox and Safari is working properly. I am using an IPhone 12 Pro to test.

The first problem is when swiping, it is not smooth and I also many times a part of the screen stays black for a while. Further, the fadeIns are not smooth either.

Could you please check.

Many thanks.

tautra

SSemicolon WebSTAFFJun 28, 2021

Hello,

Apologies for the Inconveniences caused! We have checked this out on an iPhone 12 Pro and it appears to be working fine for us. Please check the Video attached.

Additionally, it would be great if you can please provide us with a Screencast of the issue from your iPhone 12 Pro device so that we can try to determine the issue.

Meanwhile, just to confirm the Swiper Slider is at its Latest Version and there are no major changes that have been made to the core codes that handles the animations. Sometimes these are due to how different browsers handle JS events differently, in this case the Slide Transition events. We will continue checking this and release updates accordingly. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

TtautraJun 29, 2021

I do have the problem in chrome using updated files. Not the ones from today... I have tried on other different types of Iphones, and there it works smoothly... no clue here...

I will post videos

TtautraJun 29, 2021

I have reinstalled the chrome app, and now it works…. Thx.

SSemicolon WebSTAFFJun 30, 2021

Thanks for the Update. We have been double-checking this according to your suggestions and it still worked fine for us. The issue might have been due to Cache buildup. Clearing the cache might have helped. Glad the issue was resolved.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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