3 replies · opened Sep 18, 2024
I'm trying to use this template for a touchscreen TV, but it doesn't work. I tried using the
"touch:{ touchenabled:"on", touchOnDesktop:"on", swipe_threshold: 75, swipe_min_touches: 1, swipe_direction: "horizontal", drag_block_vertical: false },"
but I haven't had any success. How can I enable the swiper for desktop?
Thanks!
Hello,
Apologies for the Inconveniences caused!
We have checked the Demos and the Swipe gestures work perfectly fine for us on Touch Devices like iPad or iPhones. We have attached a Video of the Screen Recording with the Touch Gestures working. Currently, the intended purpose of the Slider/Carousel and Revolution Slider is to work on Websites and Touch Devices that have the Browsers provided in the Compatible Browsers section on our Item Page: https://themeforest.net/item/canvas-the-multipurpose-html5-template/9228123 .
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
If you pay attention you will see that I mentioned touch on desktop and not mobile. Your code is not working touch on desktop. That's what I'm talking about.
“touch:{ touchenabled:”on”, touchOnDesktop:”on”, swipe_threshold: 75, swipe_min_touches: 1, swipe_direction: “horizontal”, drag_block_vertical: false },”
Touch should work on the desktop, but it doesn't.
Hello,
Apologies for the Inconveniences caused and the delays. We have checked this extensively and it appears that there is an issue with the JS Codes in the 3rd Party Plugin (Revolution Slider) included.
Since this is an issue with the 3rd Party Plugin, we would like to offer you with a Full Refund: https://themeforest.net/refund_requests/new .
Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
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