Support system keeps saying renew license

4 replies · opened Apr 13, 2018

SsonatainkemiApr 13, 2018

I keep getting this message in your support area and I already have 2 licenses purchased, please help.

You do not have a License for Canvas HTML to Create a New Topic. Please Purchase or Renew License.

ANd the last License i bought is about few days ago

SSemicolon WebSTAFFApr 17, 2018

Hello,

Apologies about the Inconveniences caused! Please let us know which URL are you facing this issue on so that we can look into this and fix it up for you. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SsonatainkemiApr 17, 2018

Hello,
Now,all seem to be good :)
(I had this message when i try to reply or edit my message)

SSemicolon WebSTAFFApr 19, 2018

Hello,

Currently, editing of the Original Content is not allowed by default. We will enable this shortly. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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