Support License Glitch

3 replies · opened Apr 21, 2018

RRickR1Apr 21, 2018

While the system says I have a valid license for 5 more months, I cannot edit my posts or even click on some other posts. It gives an error asking to renew my license, even though I've got 5 months left. What can we do about this?

SSemicolon WebSTAFFMay 2, 2018

Hello,

Editing the Posts is currently not supported. You will need to add a New Reply instead. We will rectify this shortly.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

RRickR1Jul 23, 2018

I've got 55 days left on support, but I can't even click on a previous post by someone else. What gives here? I need help with contact forms and I bet my problem is easy..

SSemicolon WebSTAFFJul 26, 2018

Hello,

We Really Apologize about the Inconveniences caused. We have just checked this out and the Support Forums appear to be working normally for us. Please consider clearing your Browser Cache and try again. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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