Subscription

Question

Hello I create my contact page and form work good But When i try subscribe form in footer,, it doesn't work Can you help me

SemiColonWeb · Accepted Answer

Hello,

We have extensively checked this and it appears that the include/subscribe.php File has been edited which is causing this. Can you please consider checking this? Additionally, we would highly recommend to re-use the include/subscribe.php File from the Default Files as will help you identify the exact issue with your file. If this still doesn't fix your issue, we recommend providing us with your FTP Details in a Private Reply, so that we can check and fix this for you. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

mohamedelsayeh · Answer

This message that appears to me Please set a message

mohamedelsayeh · Answer

Hello If I didn't put my data from NameChimp,, maybe this is the cause of the problem for me??? I have another question Can I use another email provider like Getrespons for example???

Semicolon Web · Answer

Hello,

Currently Subscription Forms are only compatible with MailChimp out of the box. We will add options for more services in the near future with updates. Meanwhile, you will need to integrate this manually. You can consider using the Form Email: https://docs.semicolonweb.com/docs/forms/form-setup/ instead.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.