Strange onclick behaviour

10 replies · opened Jun 14, 2016

CcadilhacJun 14, 2016

Could you check a page I'm developing? When I click on a column where there is a video embed (under IE 11), the column shifts vertically.
I'll paste the URL in a private response below.

CcadilhacJun 16, 2016

Help please

SSemicolon WebSTAFFJun 17, 2016

Hello,

We have tested this out on IE9/10 using Windows 7 but we could not find this issue. It would be great if you can please provide us with a Screencast.

Additionally, please consider adding the following CSS Code:

iframe { display: block; }

Do let us know if you are facing any further issues with this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

CcadilhacJun 17, 2016

You posted at the same time as I did, and since I can't edit or delete a previous message...
Anyway, I will test your CSS and report.

SSemicolon WebSTAFFJun 17, 2016

Hello,

Apologies about the Delay and Thank You so much for your Patience.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

CcadilhacJun 17, 2016

display:block doesn't work.
FYI, if I remove this line in your css, it removes the bug:

.feature-box.media-box .fbox-media { margin: 0 0 25px; }

I don't know how to make a screecast, but I don't think this is necessary. When I click anywhere in the column where there is a video, the column content offsets in the down direction (by 25px now I guess). If I click outside the column, it goes back in place.
As I told you, I tested in IE11, not in IE9/10 as you did.

CcadilhacJun 17, 2016

but if I add some margin-top:25px to the next h3 in fbox-desc to restore the spacing, then the bug happens again... Very strange.

SSemicolon WebSTAFFJun 17, 2016

Hello,

We have been checking out for this issue on IE11/Windows 10 and everything was working fine for us but we have just encountered this issue on IE11 Windows 7/8. This is really weird as it appears to be adding some kind padding to the Featured Box when it is in Focus. We have been working on fixing this for the Past Hour and we have RESOLVED this Issue!! :D

Simply add the .clearfix Class to the .feature-box Element. Example:

This will definitely fix the issue. Thanks for your Patience.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

CcadilhacJun 17, 2016

Thanks a lot. It fixes it on my side too, where I am under Windows 7.

SSemicolon WebSTAFFJun 20, 2016

Hello,

Really Glad that your issues were resolved. Very Happy to Help! Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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