Some see only a Blank Screen from direct link?

1 reply · opened Dec 3, 2017

CCincpoaDec 3, 2017

I have pushed out a page link to numerous friends and colleagues via email, text, and Facebook. The links on Facebook and text (mobile view, typically) have all worked like a champ. But a few people have said that the direct link via email opens only a blank page...although the links through Facebook, etc, all work well, and that the page opens fine for them on their phone. One user also had trouble on his iPad and iPhone. So I have not yet found the commonality. Any ideas?

Many thanks.

http://2f23marines.com

SSemicolon WebSTAFFDec 8, 2017

Hello,

We have checked out your Website regarding this and everything appears to be working fine for us on all devices without any issues. This however appears to be a Web Hosting Issue where it is possible that sometimes the Servers are not working as expected. Please contacting your Web Hosting Provider regarding this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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