Some JS files not loading

3 replies · opened Sep 6, 2023

RRaoSep 6, 2023

Hi Support,

We are currently in development stage (localhost). While loading the JS files, some of JS files are not loading. even added the script path. Please find the screenshot for your reference.

SSemicolon WebSTAFFSep 6, 2023

Hello,

The most likely issue here is the incorrect JS/CSS Folders. Make sure you consider checking out the Documentations: https://docs.semicolonweb.com/docs/getting-started/javascript/ and make the changes accordingly.

With the Latest Update, you can also add a Custom Variable to the Page before the js/functions.js JS File linking to assign Custom JS/CSS Folders:
[ch_pre]
var cnvsOptions = {
jsFolder: 'https://your-website.com/js/',
cssFolder: 'https://your-website.com/css/',
};

[/ch_pre]

This will definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

RRaoSep 7, 2023

Hi Team,

Yes, We have updated as per your reference, But still no luck. Can you guide us to solve these issue.

Kindly find the screenshots for your reference.

SSemicolon WebSTAFFSep 7, 2023

Hello,

Unfortunately, without a Live URL it is hard to determine the issue. Please make sure you provide us with a Live URL so that we can assist you further. Also, consider checking our Support Policy: https://support.semicolonweb.com/support-policy/ .

Please make sure that the Files/Codes are used from the Latest Package Files downloaded from ThemeForest or the Package Generator. This is source of most issues. In the last Screenshot provided, in the Codes we can see many JS Files being loaded which is incorrect and not according to the Documentations or the Package Files. Verify the Codes from the Package Files and these types of issues will be automatically resolved.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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