Canvas Support

Social Media Icons not visible

2 replies · opened Aug 16, 2016

VvanbennoAug 16, 2016

I am having a problem seeing any Social Icons that you have worked into even the default pages you provide. I use Brackets for local development and c9.io to develop and collaborate with others. I can't see the icons using either of their 'live preview' features. Furthermore, when I push the sites to Amazon AWS they still can't be seen despite the computer, OS, or browser I am using. When I attempt to correct or edit the icons they are invisible and the HTML / CSS states that they are located at "0px x 0px". Everything in the code indicates that this shouldn't be occuring, but it is across all the pages I test it on. I've cleared my cache, restarted, reloaded, etc. And yet nothing seems to be correcting this issue.

Has anyone else encountered this problem?

Thank you for providing such a well designed and responsive template. I'm sure there is a very simple fix for this that I'm just not seeing.
-Van

SSemicolon WebSTAFFAug 21, 2016

Hello,

[sb_private_reply]We Really Apologize about the Delay in replying to your Support Query and Truly Truly appreciate your Patience with us![/sb_private_reply]

We Really Apologize about the Inconveniences caused.

Can you please provide us with a Live URL so that we can check out the exact issue and provide you with a more accurate solution for this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas. Thanks. :)

VvanbennoOct 30, 2016

It was a cache loading error. Thanks for the help! I resolved it on my own.

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