SMTP Connect failed on form

1 reply · opened Mar 9, 2021

SsistemeslinuxMar 9, 2021

Hi, i get this error, but if i test with a online SMTP tester works fine... i send you a capture of SMTP mail tester and lines in my form.php


/* Add your SMTP Codes after this Line */

$mail->IsSMTP();
$mail->Host = "mail.ryadsalud.com";
$mail->SMTPDebug = 0;
$mail->SMTPAuth = false;
$mail->Port = 25;
$mail->Username = "info@ryadsalud.com";
$mail->Password = "Rr03152632!";

// End of SMTP
SSemicolon WebSTAFFMar 9, 2021

Hello,

We have just checked this out and even tried using your SMTP Settings on Our Servers but it appears that there is some Firewall on your SMTP Servers which is blocking the Connection. Please consider contacting your Web Hosting Providers regarding this and notify them that you would like to connect to SMTP using PHP and they should be able to help you out with this.

Also, you can consider verifying your Port and Auth Settings for your SMTP Servers and fixing it in the codes.

For more troubleshooting details, please check here: https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting#smtp-error-could-not-connect-to-smtp-host .

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Have the same question, or something new?

Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.

Reply on the dashboard