8 replies · opened Aug 12, 2020
Hi,
I can't send email using SMTP on http://www.mrocha.eng.br/r_imigrantes/
The code I am using is:
$mail->isSMTP();
$mail->SMTPDebug = 0;
$mail->Host = 'smtp.mrocha.eng.br';
$mail->SMTPAuth = true;
$mail->Port = 587;
$mail->SMTPSecure = false;
$mail->SMTPAutoTLS = false;
$mail->Username = 'email';
$mail->Password = 'password';
$mail->addBCC('another_email');
$mail->IsHTML(true);Could you please help me to fix this issue?
Regards,
Luiz
Hello,
The Link of the Form Processor PHP File which your Contact Form is linked to does not exist: http://www.mrocha.eng.br/include/form.php . This might be why your Forms are not working. make sure that you upload the File to its appropriate location on your Web Servers.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Hi,
Thanks for the quick reply.
This form is in the folder "r_imigrantes" of the http://www.mrocha.eng.br/ website.
We changed this code:
``
To this one:
``
But the issue still there.
Any other idea?
Thank you!
Hello,
We have checked out your PHP File again and it contains PHP Errors: http://www.mrocha.eng.br/r_imigrantes/include/form.php . Here is the Error Message:
Parse error: syntax error, unexpected T_STRING, expecting T_CONSTANT_ENCAPSED_STRING or '(' in /home/mrocha.eng.br/www/r_imigrantes/include/form.php on line 15
Make sure that your codes are error free to avoid any issues.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Hi,
We are using the op-apartment.html template in a folder "http://www.mrocha.eng.br/r_imigrantes/" and we are trying to follow the Canvas documentation to send SMTP email.
The original form file has 2 lines that are causing the issue:
15. use PHPmailer\PHPMailer\PHPMailer;
16. use \PHPMailer\PHPMailer\Exception;
Please take a look at the form file we attached and help us.
Maybe is a path issue...
Thank you!
Regards,
Luiz
Please take a look at the form file we attached and help us.
Hello,
It appears that the PHP Engine you are using is outdated. Please make sure that your PHP Version is more than 5.6 or preferably the Latest Version.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Hi,
PHP version now is 7.0 (according phpinfo.php). But the issue still there.
Can you help us?
Regards,
Luiz
Hello,
We have just checked out your Website and everything is working fine now. You will just need to change a small bit of code in your include/form.php File. Simply find the $mail->SMTPDebug Variable and set its value to 0.
This should definitely fix your issue. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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