Slider Videos plays when viewed from LinkedIn link => bad user experience

2 replies · opened Nov 29, 2016

Ssicnarf033Nov 29, 2016

When viewing the website through safari browser on mobile device, the videos in the slider doesn't play and instead a still overlay is displayed. But, when I share the website link on LinkedIn, and click to view the website, the video in the slider automatically plays - causing a bad experience. How do I stop the video from playing on LinkedIn (browser) and perhaps on other social media browsers? Because I have videos in each slider, whenever it loops, it plays the video.

Here is the site: www.nimblefish.com

Thanks for the help.

Ssicnarf033Nov 29, 2016

Further investigation, it looks like this only occurs with LinkedIn. I tried to view the page in the Facebook and Twitter app but the video only plays in the LinkedIn app.

SSemicolon WebSTAFFNov 30, 2016

Hello,

We Really Apologize about the Inconveniences caused!

Unfortunately, this is something which we cannot control. LinkedIn App appears to may be use some other User Agents to display the Website forcing the Video to play inline. We will continue looking for a Solution for this and get back to you once we fix this up. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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