3 replies · opened Apr 23, 2022
Hi, On my site when I add a slider parallax it doesn't show the element... It only shows a blank section. When I remove slider-parallax from the class of the element, it ends up showing but with some issues.
To visit my site, you will need to go to beta-ia.innerallies.io. Use the code UnitedAllies to then get access.
The link which would be great to see this problem is at beta-ia.innerallies.io/corporate-partnership
Hello,
We have checked out your Website and this issue is most likely due to Invalid HTML Codes on the Page. Please consider resolving the HTML issues and this issue should be automatically resolved. You can find the HTML Errors here: https://validator.w3.org/ . Also we have noticed that your page is missing the and closing Tags.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
I have used validator and it hasn't shown and issues
Hello,
Apologies for the Delays in replying.
We have tested this again but we are unable to track the exact issue with this due to many customizations on your Page. Can you please check the Original File that came with the Package to see if the Slider Parallax is working on those files. We can see no issues from here but some Custom Codes might be causing this which we are unable to Track due to Customizations. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
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