Canvas Support

Slider not working on Mobile

4 replies · opened Apr 8, 2019

CCoombridgeApr 8, 2019

Hello.
My photo sliders appear to be not working on mobile devices. Any advice?

Thanks

SSemicolon WebSTAFFApr 8, 2019

Hello,

Please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

CCoombridgeApr 8, 2019

Hi there,
I also have a question with loading my webpage faster. I followed advice given previous with compressing "minifying" html/css/js however some of the pages did not load properly so I reverse some of the minifying.

Compressing pictures obviously made a difference but not a substantial amount as the webpage is so slow to load still. Would you have any further recommendations to help load the webpage faster. I am replicating the webpage off the demo construction page. Would this affect the loading time???

Cheers,
Leysa

SSemicolon WebSTAFFApr 9, 2019

Hello,

We have just checked out your Page and the Sliders appear to be working fine for us. Can you please provide us with a Screenshot of the issue so that we can provide you with more assistance on this. Additionally, it will be also helpful if you can please let us know which Browser/OS you have been facing this issue on. Thanks for your Patience.

Regarding your Website's Performance, unfortunately, the Template or its code does not control the speed of your Website, but your Content (Images/Videos) or your Hosting Server's Speed/Configuration does. Please consider following the Documentation > Start > Optimization Tips Section as this should definitely help in speeding up your website.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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