Canvas Support

Slider missing on mobile

8 replies · opened May 23, 2017

FfernandadscMay 23, 2017

Hi, thanks for the excellent theme and documentation, I was able to create a beautiful website with your theme.

Everything is working fine except I'm having an issue with the home page on mobile (under 768px). The content somehow goes blank. I found this display: none style somewhere at responsive.css (line 1161: #slider:not(.swiper_wrapper) .slider-caption,) that seemed to cause the issue but wasn't able to fix it properly.

Please find attchd. a printscreen and the live url is https://goo.gl/E2TshP

Thanks for your support.

regards

FfernandadscMay 29, 2017

Any updates please?

SSemicolon WebSTAFFMay 30, 2017

Hello,

Thank You for your Patience! Please find and delete the following CSS Codes from the css/responsive.css File: 

#slider:not(.swiper_wrapper) .slider-caption,

and

.slider-caption p,

and also delete the following codes from the css/custom.css File: 

.force-full-screen.full-screen.dark.finvest-corporate,
.force-full-screen.full-screen {
	height: 100% !important;
}

This will definitely fix your issue. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

FfernandadscMay 31, 2017

Awesome! it worked!!!!

I fixed some of the responsive issues for mobile (like the big text at home) cause it seems like the force-full-screen or full-screen class makes the scroll bar disappear and on mobile the text was being cut.. there's one thing that got me and I'm sure it's something quite simple for you: under 375px at https://fernandadsc.github.io/finvest/corporate.html the text is still beign cut (screenshot attchd.) and I wouldn't make the font-size smaller to fix it cause it's already quite small - what would be the best way to fix this? I thought about changing the height of the container divs but maybe there's some style or better way to do this... thanks again for the excellent support - would definitely recommend you and buy one of your themes again.

best regards

SSemicolon WebSTAFFMay 31, 2017

Hello,

Thank You so much for the Kind Words! :)

The best way to fix this will be to simply remove the .force-full-screen Class from the .full-screen Elements in the Slider Area as this will then make the Container Flexible on Mobile Devices and will make it resize according to the Text inside it.

This should definitely work fine. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

FfernandadscJun 6, 2017

Thanks - will try this fix!

Now I'm trying to configure the email on the contact page form - it seems to work but the email is not getting to my inbox - I added this php info page to check for server configuration - but I'm not sure about what should I check, could you please help me figuring out if this is something with server configuration?

http://www.finvest.com.br/test.php

The other last thing is regarding anchor navigation. On this example http://www.finvest.com.br/aboutus.html#timeline the page opens on top and not on the timeline content on MS Edge / Windows 10 - is there any fix for it?

thanks again for your time and support!

cheers

FfernandadscJun 9, 2017

ok, I've just looked up sendmail_path and it is correctly set to /usr/sbin/sendmail -t -i so I guess it must be something to do with the php files then.. I uploaded the entire 'phpmailer' folder to the 'include' folder and also the sendemail.php with my email settings. What am I doing wrong??? Thanks

FfernandadscJun 12, 2017

I've tried setting $mail->SMTPDebug = 3; // Enable verbose debug output and got no error message - the email seems to have be sent but it never gets to my inbox... I've tried changing the recipient $toemails[] to be from the same server and also no success.. any help here?

SSemicolon WebSTAFFJun 12, 2017

Hello,

Thanks for your Patience! It appears that you are using the PHP mail() Functionality, so in this case the SMTP Debug will not work. Additionally, can you also consider checking your SPAM Folder as the Mails might get delivered to your SPAM.

You can also consider contacting your Web Hosting Provider to check if the PHP mail() Functionality is allowed to send Emails.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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