The site won't load at all in IE 10 and IE 11. Help!!
All I get is a blank screen:
http://theaccidents.com.au/
Works fine in all other browsers...
And IE 9 all the parallax is messed up.
Site not displaying in IE - HELP!!
6 replies · opened Sep 8, 2016
I've put the new site on this URL for now:
Please visit this URL in IE to see what I mean.
Okay - so I've copied the functions.js from your demo site and uploaded that and it seems to work now.
I didn't change the functions.js that I originally downloaded in the source files so not sure what the issue is/was...
Hello,
Can you please try re-uploading the js/functions.js File from the Package and it might fix the issue. Additionally, it would be great if you can provide us with a Sample Page of the Issue with the Package's js/functions.js File so that we can find out the exact issue with this and fix this up. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Okay - thanks.
So I've copied the updated .js file and IE works okay now. Thanks.
However - now the Mailchimp Subscription integration is broken again.
When submitting the Mailchimp Subscription email the site is always redirected to an UNDEFINED URL again.
For now as a quick fix, I've actually created an /undefined directory on my server and put a "redirect" in there so that it stops the 404 page.
Can you let me know why this would be happening again?
The subscribe form is at the bottom of this page: http://theaccidents.com.au/
This is the functions file I am using.
Hello,
We have fixed this issue in the Latest Version of Canvas v4.1.2. Please download the Latest Version of Canvas and update the js/functions.js File to the Latest Version.
This will definitely fix your issue. Let us know if we can help you with anything else or if you find any further issues.
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