8 replies · opened Aug 7, 2016
Hello I used show carousel free template in revolution slider visual editor. I made my slider and embedded it in my site. It loads fine but after some time, the transparent images appearing with a white background like jpg's
How it can be fixed?
Thanks in advance
My site is
Hello,
We have just checked out your Website, however it appears to be working fine for us. Can you please let us know which Browser and OS are you facing this issue on so that we can investigate about this issue further. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
It happened in chrome firefox and safari. OS Windows 10, windows 7 and El Capitan.
I think its like a memory issue maybe. Just leave the front page open and after some time the carousel images will appear with a white background,
Thanks in advance
I took a screenshot of it. I found also that if i navigate on a page and then press the back button on my brownser it appears like this.
anything new on that?
Hello,
[sb_private_reply]We Really Apologize about the Delay in replying to your Support Query and Truly Truly appreciate your Patience with us![/sb_private_reply]
We are still not able to find an issue with this on Our Systems. This might be an issue with the Browser on your System. Please consider checking this out on a Browser on a Different Computer and do let us know if you are facing the same issue. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas. Thanks. :)
Yes i already checked in in more than one system. is it possible to be a htaccess problem caching problem or something? how i can disable caqche only on slider?
nothing new on that?
when u slide the page try to refresh and then the problem appears. for exampple when u roll the page until the slider is not visible an then refresh nad the problem appears. in every system i tried it. Please inform me i need to finish my projet tommorow
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