5 replies · opened May 8, 2017
We have the contact form at https://www.babyment.com/company/contactus.php
When we submit, it gives the following message which I do not think it is right.:
{ "alert": "success", "message": "We have successfully received your Message and will get Back to you as soon as possible." }
Can help us on this? Thank you.
Hello,
We have just checked out your Website and the issue is that your modified js/plugins.js File does not include the jQuery Form Validatio Plugin which causes this issue. Please add this back and your issue will be automatically resolved.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Hi. Do you mean thｉｓ file:jquery.validation.js and jquery.form.js. these two files are included in the js/plugin folder.
can kindly tell me the detailed step? thank you
Hello,
The jQuery Form Validation and jQuery Form Plugin in already included in the js/plugins.js File but the issue appears to be with the Mixed Content present on your Page related to https:// . Please make sure that all the Links on your Page is https:// . Meanwhile, find the following code on your Page:
http://fonts.googleapis.com/css?family=Lato:300,400,400italic,600,700|Raleway:300,400,500,600,700|Crete+Round:400italicand replace it with:
https://fonts.googleapis.com/css?family=Lato:300,400,400italic,600,700|Raleway:300,400,500,600,700|Crete+Round:400italicThis should definitely fix the issue. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
I have replaced the code, the same error still appear.
Appreciate your help.
Thank you
Hello,
Can you please move the Google Analytics JS Code to the Footer of the Page and check again. There appears to be some Custom Codes on your Website which is causing this issue. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
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