8 replies · opened Oct 23, 2023
I've downloaded the "canvastemplate.com/demo-business.html" and viewed it in my web browser. However, I've encountered an issue where the search magnifying glass icon is not displaying when I access the page in Google Chrome. I haven't made any changes to the "#top-search" section, and after inspecting the files, I couldn't identify the source of the problem. I'm uncertain about what might have gone wrong. Can someone please assist me in resolving this issue?
Hello,
Based on the issues you have described it appears that the Icon Font Files were not used properly or were not loaded. Make sure that you are using the Files from the Package instead of downloading from the Browser (as all the assets will not be downloaded properly).
Additionally, please provide us with a Live URL so that we can check out the exact issue and provide you with more accurate assistance on this. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hi,
I've downloaded the files through the package generator.
Could you please take a look at the live site by following this link: https://business-rumah-kg.netlify.app/
I think it's a minor issue, but because my knowledge is somewhat limited in this area, I'd like to seek your assistance. I apologize for any inconvenience, and I appreciate your help.
Thank you.
Hello again,
I'd appreciate it if you could take a look at the code for the Swiper slider. Currently, the slider only advances automatically to the second photo and doesn't reach the third one. I aim to enable autoplay functionality for the slider. I've reviewed the HTML, and it appears to be correct. I'm unsure about what might be causing this issue. Your assistance would be greatly appreciated. Thank you.
Hello,
There was a small bug with the Package Generator causing the Font Icon Files to not work correctly. We have updated and fixed this, so try generating another package and the icons should work fine.
For the Swiper Slider, simply adding the data-autoplay="5000" Attribute to the .slider-element DIV will make the Slider AutoPlay. 5000 is 5 Seconds in milliseconds.
Consider checking out this Documentation: http://docs.semicolonweb.com/docs/slider/canvas-slider/#docs-options .
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Hi,
The initial issue regarding the small bug on the icon has been successfully addressed. Thank you! However, the second inquiry remains unresolved, despite my attempt to remedy it by adding the "data-autoplay="5000"" attribute to the ".slider-element" div. The slider only advances to the second background image and then halts. I would greatly appreciate your guidance on this matter. Thank you.
The URL : https://business-rumah-kg.netlify.app/
Hello,
Glad the issue with the Icons has been resolved. Regarding the AutoPlay issue, we have investigated this and this is an issue with the Plugin. We will release a fix for this within the next 24 Hours and notify you once an update is available. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Hello,
Thank you for the update. I appreciate your prompt attention to this matter. I'm grateful for your efforts to investigate and resolve it. I look forward to the upcoming fix once the update is available. Thanks!
Very Happy to Help! :)
Do let us know if we can help you with anything else.
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