Scrolling doesn't work with up and down arrows - neither does "gotoTop" arrow

3 replies · opened Nov 21, 2017

77arrows1Nov 21, 2017

Hello - this problem seems to only be happening on a PC laptop in a Chrome browser. Can't scroll with keyboard up and down arrows and the "gotoTop" icon doesn't work. Here is the url:
http://www.ggtechnical.com/new_gg_site_2017/products.html

Apparently all works in IE and on my iMac Desktop it works great in Chrome and Safari. I tried a fix suggested in another post "deleting the ssc_init() Function Block from the js/plugins.js File" but this seemed to break the site...maybe I didn't do it right. Any ideas are much appreciated :).

77arrows1Nov 27, 2017

Anybody?

77arrows1Nov 28, 2017

Hello – this problem seems to only be happening on a PC laptop in a Chrome browser. Can’t scroll with keyboard up and down arrows and the “gotoTop” icon doesn’t work. Here is the url:
http://www.ggtechnical.com/new_gg_site_2017/products.html

Apparently all works in IE and on my iMac Desktop it works great in Chrome and Safari. I tried a fix suggested in another post “deleting the ssc_init() Function Block from the js/plugins.js File” but this seemed to break the site…maybe I didn’t do it right. Any ideas are much appreciated :).

SSemicolon WebSTAFFDec 4, 2017

Hello,

Thank You so much for your Patience!

Please consider using this Updated js/plugins.js File: https://www.dropbox.com/s/vih4eu8d5kgb45f/plugins.js?dl=1 where we have removed the ssc_init() Function Block for you. Just overwrite this File with the Old One in the Package.

This should definitely fix the issue. Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

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