rs-demo-hero-image loads slowly in Firefox

3 replies · opened Jan 21, 2022

BbcolledaJan 21, 2022

I built a section on my page using rs-demo-hero-image.html

It runs fine in Safari and Chrome, but in Firefox it takes a very long time to load the main image.

Is there a way to fix this problem?

I tested the main file before I edited it, and it is also slow.

SSemicolon WebSTAFFJan 22, 2022

Hello,

Apologies for the Inconveniences caused!

We have just checked this out and the Live Previews: https://themes.semicolonweb.com/html/canvas/rs-demo-hero-image.html appears to be working very fast for us on Firefox (Video Attached).

Can you please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

BbcolledaJan 22, 2022

I solved the problem! It was a strange one. My folder had a space in the name. I got rid of the space, and now it loads fine in Firefox!

SSemicolon WebSTAFFJan 24, 2022

Hello,

Glad the issue was resolved. :)

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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