SSISCANDec 11, 2020
Hi
Is there a Rich Text Editor available in the Theme, like the one used when updating (Replying) to your support forum.
Regards
Barry
Rich Text Editor Question
10 replies · opened Dec 11, 2020
SSemicolon WebSTAFFDec 12, 2020
Hello,
We have a better one included with Canvas: http://themes.semicolonweb.com/html/canvas/wysiwyg.html .
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
SSISCANDec 12, 2020
Hi
Would you have a look where I have gone wrong, I tried to install at http://cba.rof.ca/sam/sam_SupportTicket02.php
go down to Continue Dialogue Rich Text Editor.
Thanks.
SSemicolon WebSTAFFDec 13, 2020
Hello,
We can see a Lot of JS Errors on your Website (your Browser's Developer Console). Additionally, you appear to be using a Very old Version of Canvas. Currently, we do not provide for Old versions of Canvas. Support is only provided for included features for Versions prior to v6, not including Bug Fixes or Customizations. Please Update to the Latest Version of Canvas and this issue should be automatically resolved.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
SSISCANDec 13, 2020
Hi
I am concerned about upgrading as I read in your upgrade notes somewhere, that I may have to change all pages manually.
How do I check what version of Canvas I am on now?
Regards
Barry
SSemicolon WebSTAFFDec 13, 2020
Hello,
We have checked your Website and you are using Canvas v5.8. You can check it here: http://cba.rof.ca/css/style.css .
Unfortunately, yes. Since Canvas 6 is a major rewrite of Canvas, there are many breaking changes. More details here: http://docs.semicolonweb.com/docs/upgrading-v5-to-v6/migration/ . Updates are made to make Canvas more Stable, error-free, keep-up with the Latest Trends and support Modern Browsers seamlessly.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
SSISCANDec 13, 2020
OK, if I understand correctly, I would have to manually update all my pages if I moved to another version 6+. please confirm my conclusion is correct.
SSemicolon WebSTAFFDec 14, 2020
Hello,
That's correct. If you are upgrading from Canvas 5 to 6, you will need to update the changes manually. Meanwhile, you can definitely continue using Canvas 5.x, however, support will be limited on this.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
SSISCANDec 14, 2020
Where on my site can I find the Theme version in use?
SSemicolon WebSTAFFDec 14, 2020
Hello,
As mentioned in our previous reply, you can check the Version of Canvas used in the style.css File.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
SSISCANDec 14, 2020
Noted.
Thank you.
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