Revolution Slider Fullscreen HTML5 Video Firefox autoplay problem

4 replies · opened Dec 18, 2020

DdrandakoulasDec 18, 2020

I cannot get the intro video to autoplay on firefox.
this is the div tag I am using:
<div class="tp-fade fadeout rs-background-video-layer"
data-forcerewind="on"
data-volume="mute"
data-start="900"
data-videowidth="1920"
data-videoheight="1080"
data-videomp4="/assets/videos/ms-extended-promo-3.mp4"
data-videopreload="none"
data-videoloop="none"
data-responsive_offset="on"
data-forceCover="1"
data-aspectratio="1920:969"
data-autoplay="true"
data-videostartat="0:00"
data-nextslideatend="true">
</div>

I have also uploaded the video in youtube (id: W7_Ia6TDYhQ) and vimeo (id:492485073) but I can also not make it autoplay
purchase code: 8d10e288-b5fb-47e3-86d5-5ce5dcdcd0e5

DdrandakoulasDec 19, 2020

I made the ticket private since, I added the purchase code.
Does it make a difference on the process time for you?
I don't have a problem opening another one public with less data

SSemicolon WebSTAFFDec 20, 2020

Hello,

Apologies for the Delay in replying!

We have checked out your Website on Firefox and the AutoPlay for the Videos appears to be working for us perfectly fine (see attached). Can you please consider checking using another device as there maybe some setting enabled or an add-on that might be interfering with this functionality?

Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

PS. Adding the Purchase Code is not required as we already get your License Details once you Login using Envato.

DdrandakoulasDec 20, 2020

Thanks for the reply guys!
I added a small js script to force auto play on ff so now it is working.
You should probably consider it solved and if you want I can also post the script to help someone else maybe.

Great work by the way. Congrats it's an amazing template

SSemicolon WebSTAFFDec 20, 2020

Hello,

Thanks so much for the Kind Words!

Ohh! We understand. We will check this further and run some tests with this to see what is causing the Videos to not play automatically on Firefox. Thanks for your Patience.

It would be very kind of you if you would provide the JS Codes for other users. Thanks!

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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