4 replies · opened Oct 14, 2017
I've seen previous posts about not being able to active The Visual Slider builder bundle included with the theme as it needs a Purchase Code. Is there a reason why it's advertised as FREE with the template and then after going through the trouble of installing it, we are directed to purchase another license? It's confusing. Shouldn't we be able to use our template Purchase Code to activate it where it is advertised as free with the template?
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Hello,
The Visual Editor and the Revolution Slider are bundled with the Template for free but Bundled Licenses of the Plugins cannot be activated with the Purchase Code of the Template to update the Plugin as it is done manually by us when we release an Update to Canvas. There is no need to Purchase additional Licenses of the Visual Editor and you can definitely use it without activating the Plugin.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
I'm just purchase the template and the revolution slider folder is empty.
How do I get it?
Thanks.
Hello,
We Really Apologize about the Inconveniences caused! This might be a Temporary Download Issue. Can you please consider downloading the Package Files again as this should automatically fix the issue.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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