4 replies · opened Jan 23, 2019
Hi,
When my Website is opened on a Mobile Device the .device-touch and .device-xs Class not added automatically.
html5Video function not working and element <div class="video-placeholder" ...> not added.
On Desktop Device everything works well.
Best regards, Aleksey.
Hello,
We have just checked out your Website, the .device-xs and the .device-touch Class appears to be added on Mobile Devices. Please consider checking this out using the Chrome Developer Tools.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
I noticed this error when opened the website on the iPhone.
The iPhone began to download video files from the server and the website could not open about 30-60 seconds.
I tried to change in the functions.js file line 2293 to 'elementVideo.remove', but it did not yield result.
I used Samsung Galaxy A8 and iPhone 10X to look at result(view-source:https://address.site) .device-xs Class not added. The template op-html5-video-dark.html also does not add a class.
When I used Chrome Developer Tools on the desktop computer and it showed good result.
I understood, everything works :)) Responsive Class added automatically.
Thanks for your support!
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