1 reply · opened Oct 9, 2020
Hi there,
I bought this and downloaded this about an hour ago thinking it was a Wordpress theme because that is what I had selected in the theme forest website filters but somehow I picked this theme which is HTML.
Is there any chance I could get a refund as this is a honest mistake and will be of no use to me.
Thank you
Hello,
Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been Downloaded. We Really Appreciate your Co-Operation and Valuable Patience.
Please consider contacting Envato directly: https://help.market.envato.com/hc/en-us/requests/new .
Meanwhile, do let us know if we can help you with anything else.
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